How can we help?
Send us a message and we'll get back to you within 24 hours.
hello@inkfluenceai.com
Email us anytime
< 24 hours
Average response time
We read every message
Personal responses
Frequently Asked Questions
Quick answers to common questions
How do I cancel my subscription?
You can cancel your subscription anytime from your Profile page. Click on 'Manage Subscription' and follow the prompts. You'll retain access to premium features until your current billing period ends.
Can I get a refund?
Subscriptions are non-refundable once any AI generation, content export, download, or audiobook creation has occurred during the current billing period. Chapter credit packs are consumable and non-refundable once any credits from the purchase have been used. If you believe a charge was unauthorized or made in error, contact support within 7 days so we can investigate. Refunds are provided where required by law. Full policy: https://www.inkfluenceai.com/terms
How many pages can I create?
Free users get 5 chapter credits to start, plus 5 more every month (resets on the 1st). Creator members get 35 chapter credits per month, and Premium users have unlimited chapters with access to premium templates, AI enhancements, and export options.
Is my data secure?
Absolutely! We use secure cloud infrastructure with bank-level encryption. Your books and personal data are never shared with third parties and are always backed up.
Can I export my books?
Yes. Free users can download their books as a PDF. EPUB and Word downloads come with any paid plan or a credit pack.
How does the AI content generation work?
Our AI uses advanced language models to help you write, edit, and enhance your content. Free users get 3 AI assists a day, Creator users get 15 AI assists a day, Premium users get 100 AI assists a day.